A blackout at a hotel is more than just a power outage. It’s a threat to guest comfort, service continuity, and—above all—your hotel’s reputation, especially in a world where online reviews shape demand. A generator can save the day and ensure seamless operations even when the power goes out. In this article, we’ll explore why investing in a generator is essential to maintaining your hotel’s reputation.

How a Blackout Affects Your Hotel’s Reputation

Degrading the Guest Experience

Imagine what happens during a blackout: elevators stop, lights go out, HVAC, Wi‑Fi, and POS systems shut down. This leads to insecurity, discomfort, and guest dissatisfaction. In the tourism industry, this translates directly into poor customer experiences—and negative reviews.

Safety Risks

Many hotels are required by international and national standards (e.g., NFPA) to have an emergency power system for safety lighting, elevators, and fire protection systems. If your facility lacks such a system, the penalties can be significant.

Financial Losses and Hotel Image

Operational disruptions can lead to early check-outs, cancelled reservations, bad reviews, and revenue loss. After the 2003 New York City blackout—which cost $3 billion and affected millions—it was revealed that only hotels with generators were able to continue operating normally.

How a Generator Keeps Your Hotel Running

An automatic standby generator with an ATS (Automatic Transfer Switch) detects a power failure and switches to backup power in just a few seconds—before any major disruption occurs. In practice, it provides energy to:

• Emergency lighting, security, and fire safety systems
• Elevators and HVAC systems
• Wi‑Fi, card POS terminals, and telephony
• Kitchens, refrigerators, and laundries—preventing waste
• IT systems—avoiding data loss
• Guests remain unaffected by the blackout

Benefits of Installing a Generator in Hotel Facilities

A generator ensures uninterrupted operations during a power outage, preserving guest experience. Key benefits include:

• Continuous power supply, even during extended outages
• Automatic activation via ATS panel
• Energy efficiency by adapting power to actual needs
• Flexible models to cover various installation requirements
• Availability of maintenance and technical support when needed

Technical Parameters for Choosing the Right Generator

Power Output (kVA)

Based on the total load from HVAC, lighting, elevators, etc. The range of 15 to 500 kVA covers a wide variety of applications.

Fuel Type

Common generator fuel types include:

• Diesel: Ideal for facilities without access to a natural gas network
• Natural Gas: A cleaner option if a supply line is available
• Gasoline: Mainly used for portable applications where fixed power supply isn’t feasible

Automatic Transfer Switch (ATS)

Allows immediate switchover to backup power without delays or manual intervention.

Maintenance and Spare Parts

Regular maintenance is critical for long-term system reliability. Consider providers that offer support services and spare parts availability.

Installation and Soundproofing

Install in outdoor or well-ventilated areas, away from guest rooms. Soundproof models are available when needed.

Scalability and Future Adaptation

Plan for future load increases by choosing a scalable system. Additionally, consider hybrid integration with renewable energy sources such as wind turbines for future flexibility and energy independence.

Types of Generators Suitable for Hotel Installation

To meet the energy needs of hotel facilities, it’s crucial to choose the right type of generator based on the scale and requirements of the installation.

Sarimen – Sariklakis S.A. offers power generators from 15 to 500 kVA, suitable for small, medium, and large hospitality businesses. Units come with an Automatic Transfer Switch (ATS) for immediate activation in case of a power failure.

This power range supports everything from boutique hotels to large resorts with high electrical loads.

Choosing the right generator for your hotel is not just a technical decision—it’s an investment in reliability, brand image, and customer satisfaction. Whether you manage a small lodge or a large hotel complex, the right solution can significantly improve guest experience.

At Sarimen.com, you’ll find reliable generators to suit every hotel size and need. Our team is ready to help you choose the best solution based on your current setup and future requirements.