How can I find the product I’m looking for?

You can browse through our product categories located on the left side of the website.

If you are looking for a specific product, simply enter the relevant keyword in the search bar at the top of the page to view all related results.

I’m interested in a product that is currently unavailable.

If you're interested in a product that is not currently available, you can contact us by phone or email to place a custom order. Once the order is placed, the product will be ready for delivery within 7 to 20 days.

How can I place an order?

Online Order: Create an account with your personal details and log in to sarimen.com. If you already have an account, simply sign in using your email and password. Then, browse our online store and add the products you want to your shopping cart. To complete your order, provide all the required information as requested by the system.

Phone Order: Call us at +30 2810-881580 / 881555. Customer service is available Monday to Friday 08:00 – 16:00 and Saturday 08:00 – 13:00.

Email Order: Send your order to [email protected]

How can I pay for my order?

Cash on Delivery (COD): You can pay in cash upon delivery of your products to your address. COD is accepted only if the total order cost does not exceed €300.

Bank Transfer: You can deposit the amount to the company’s bank account.

How are products shipped and what are the shipping costs?

For your convenience, you may choose the shipping method after phone consultation with us.

You can choose from: Geniki Taxydromiki, Speedex, ACS, or other courier companies.

Shipping costs vary depending on the weight and volume of the product. To get the exact shipping cost for a specific item, please contact us.

How long will it take to receive my order?

Delivery is completed within 3 business days. For remote areas, delivery may take up to 4 days.

Delivery days are Monday through Friday during working hours.

My order is delayed. What can I do?

Our company bears no responsibility for shipping delays. These are the sole responsibility of the courier service.

How can I modify or cancel my order?

You may modify or cancel your order by contacting our company via phone.

Do you ship internationally?

Yes, we ship to Greece, Cyprus, and other international destinations.

Shipping costs vary depending on the weight and volume of the item and the destination country.

Can I return or exchange a product?

Yes, but only after prior phone consultation with our company.

What kind of warranty do your products come with?

Our products come with a 1-year warranty from the date of invoice issuance.

Didn’t find the answer to your question?

Visit our contact form to send us your query via email,

or call us at +30 2810-881580 / 881555.